Talingual | Italian speaking Payment Support Agent
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Italian speaking Payment Support Agent

Confidential

Online Payment Brand

Are you a fluent Italian speaker with a good command of English and are you also very customer service orientated? Then this exciting new role, that has just opened up, might be perfect for you! For our client in Bulgaria – an outsourcing partner – we are looking for an Italian speaking Payment Support Specialist.

The role will be based in their office in the Bulgarian capital Sofia. This largely modern and youthful city has some fantastic museums, galleries, restaurants and clubs. It also lays on the foot of the Vitosha Mountain which gives plenty of opportunities for skiing and hiking!

This is an inbound support role were you will be representing a very well-known online payment brand. You will assist customers via phone and email, answering their questions in relation to online and secure payments and investigate and solve any issues for them.
We are looking for candidates who have:
– Excellent communication skills both verbally and written in English and Italian
– Previous experience in customer service is desired
– Ability to multi-task
– Computer literate
– Eagerness to learn and develop

Full paid training will be provided. There is an excellent relocation package on offer which includes flight reimbursement, 2 week accommodation on arrival and relocation assistance with setting up your Bulgarian bank account, finding accommodation etc.

To apply for this job email your details to tamar@talingual.com