Talingual | German speaking Technical Support Advisor
We are a leading provider of recruitment services to employers seeking multi-lingual staff for locations across Europe. We specialise in finding, assessing and placing suitably qualified candidates with Northern European languages.
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German speaking Technical Support Advisor

Confidential

Global Outsourcer

Here is an exciting new opportunity for a fluent German / English speakers to join an IT service desk in the north-west of Spain. You will be based in the beautiful city of A Coruna, known for it’s beautiful beaches! As a Technical Support Advisor you will represent a global software brand, where you will be responsible for providing high level technical support to business clients and partners in Germany.

This is a 2nd level support role were you will be picking up escalated cases form a ticketing system. Your tasks is to collect data and diagnose the technical issue and ensure there will be a solution for the customer in a timely manner.

We are looking for candidates who have:
• Excellent communication skills both verbally and written in German and English
• Excellent listening and problem solving skills
• Experience in a customer or technical support role
• Strong Hardware and Software knowledge
• Experience with CRM and/or ticketing systems desired
• Eagerness to learn and develop

Full paid training will be provided. Selection process is done via skype and email. Relocation package would consist of flight reimbursement, 1 week hotel and support from a relocation officer to get you settled in A Coruna!

To apply for this job email your details to tamar@talingual.com