We are recruiting for fluent Dutch speaking candidates who want to join an international Customer Support team in Cluj, Romania. This large city in the northwest of Romania is home to universities, vibrant nightlife and beautiful architecture.
In this role you will be helping existing as well as new consumers of a global software company via phone and email. Most of your contact will be via incoming calls and emails – your task is to listen to the customer, collect the relevant data and diagnose the issue. Technical troubleshooting and first-time resolution is important in this role.
We are looking for candidates who have:
– Excellent communication skills both verbally and written in Dutch
– Good command of English
– Excellent listening and customer service
– Computer literate
– Eagerness to learn and develop
Full paid training will be provided. Extremely competitive salary plus monthly bonusses.
Selection process is done via phone and skype and a relocation package will be available if successful, which includes flight reimbursement, 2 weeks accommodation on arrival, relocation bonus, lunch vouchers, employee discount schemes, career progression opportunities, private medical insurance etc.
To apply for this job email your details to firstname.lastname@example.org